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GAF Master Elite® Contractor Family-owned since 2000 BBB A+ Accredited
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DDOUBLEDouble D RoofingAmarillo, TX
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FAQ

Roofing questions, answered straight

Hail, claims, financing and how we work. Don't see yours? Call us and ask.

Is the roof inspection really free?
Yes. We'll inspect your roof, take photos of what we find and explain your options. No cost, no obligation.
What does GAF Master Elite® mean?
It's GAF's highest contractor certification. GAF lists Double D Roofing as a Master Elite® contractor in its directory. GAF says fewer than 2% of U.S. roofing contractors earn it, and it lets us offer GAF's strongest warranty options.
Where are you located?
Our office is at 2701 Beacon Rd, Amarillo, TX 79118. We serve Amarillo, Canyon, Plainview, Lubbock and the surrounding Texas Panhandle.
Do you offer financing?
Yes, financing is available for qualified homeowners. Use the payment calculator on our financing page to get a feel for monthly payments.
Do you help with insurance claims?
Yes. We document the damage with photos, can meet your adjuster at the property and build to the approved scope. You stay in control of the claim.
Do you do more than roofs?
Yes. We install siding, windows and gutters too, which is handy after a hailstorm damages more than the roof.
What are your hours?
We're in the office Monday to Friday, 8AM–5PM. You can request an inspection online any time.
How long does a roof replacement take?
Most homes are done in a day or two once materials are on site, depending on size, pitch and weather. We'll give you a time frame for your roof before we start.
Should I get impact-resistant shingles in Amarillo?
In the Panhandle, they're worth a serious look. Class 4 impact-resistant shingles stand up to hail better, and many Texas insurers offer a premium discount for them. Ask your insurance agent what yours offers, and we'll walk you through the options.
Do you offer financing on a new roof?
Yes. Financing is available for qualified homeowners. See the financing page to estimate a monthly payment, then we'll help you apply.
Should I repair my roof or replace it?
If the damage is limited and the roof has plenty of life left, a repair makes sense. If it's older, leaking in multiple spots or has widespread hail damage, replacing it is often the better money. We'll show you photos and give you both options.
What should I do if my roof is leaking right now?
Move valuables, catch the water and, if it's safe, poke a small hole in a bulging ceiling spot to relieve the water. Don't climb on a wet roof. Call us at (806) 355-3355 and we'll get it covered.
How do I know if hail damaged my roof?
Look for dents on soft metal like gutters, vents and AC units, and granules collecting at the downspouts. Those are good signs the roof took hits too. The only way to know for sure is an up-close inspection, which we do for free.
Is there a deadline to file a hail claim?
Many policies set a deadline for reporting storm damage, so check yours and don't wait. Getting an inspection soon after a storm also makes the damage easier to document.
How can I tell a local roofer from a storm chaser?
Ask for a local office address, how long they've been in business and references nearby. Be wary of anyone who asks for a big deposit up front or offers to cover your deductible. Double D has been at 2701 Beacon Rd in Amarillo since long before the last storm.
Will you pay my deductible?
No, and no Texas roofer should. Texas law doesn't allow a contractor to waive, rebate or absorb your insurance deductible. If someone offers to, treat it as a red flag.
Do you negotiate with my insurance company for me?
In Texas, only a licensed public adjuster or attorney can negotiate a claim on your behalf. We document the damage, can meet your adjuster to point out what we found, and answer your questions. The decisions stay with you.
What is depreciation, and will I get it back?
Many policies pay the actual cash value first and the rest (recoverable depreciation) after the work is done. It depends on your policy. We provide the final invoice and photos you need to request it.
Do you work on churches?
Yes. Churches are a big part of our commercial work, including Paramount Baptist Church in Amarillo. We'll schedule around services and events.
Can you provide documentation for our board or insurer?
Yes. We provide a photo report and written scope you can share with your board, owners or insurance company.
Is hail-damaged siding covered by insurance?
It often is when the damage comes from a covered storm, but it depends on your policy. We'll document it during your free inspection so you can decide whether to file.
Can you match my existing siding?
Sometimes. Older colors and profiles get discontinued, which is why a partial repair may not match. We'll show you the closest options before any work starts.
Will new windows lower my energy bill?
Efficient windows reduce drafts and heat transfer, which can help with heating and cooling costs. How much depends on your home and the windows you're replacing.
Do you install windows in commercial buildings?
Yes. We've installed new windows in offices around Amarillo as well as homes.
Do dented gutters mean my roof has hail damage?
Not always, but it's a strong hint. If hail was big enough to dent metal gutters, it's worth a free inspection of the roof.
Should I replace gutters with a new roof?
Often it makes sense to do both at once, especially if the gutters are damaged or old. We'll tell you honestly if yours still have life left.

When your roof is in trouble, call us on the double.

Free inspection, a photo report of what we find, and straight answers. No pressure.

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