Roof insurance claims, explained step by step
Insurance claims feel complicated because nobody explains them. You're the policyholder, so you file the claim and make the decisions. Our job is to give you a clear picture of the damage, be there when the adjuster comes out if you want us, and build exactly what's approved. Here's how it works.
When do you need insurance claim help?
If you're seeing any of these, it's time for a closer look. The inspection is free, and we'll tell you honestly if it can wait.
- A recent hail or wind storm in your area
- Visible damage on gutters, vents or shingles
- A leak that started after a storm
- An adjuster's estimate you don't understand
What's included
- Free inspection and photo documentation
- Help understanding your adjuster's scope
- Meeting the adjuster on site, if you'd like
- Building to the approved scope
- Paperwork for any depreciation you're owed
How a roof insurance claim works in Texas
Click through each step to see what happens, what you do, and where we help.
After the storm
Stay safe and stop further damage. Take photos of anything visible from the ground: dented gutters, hail on the lawn, ceiling stains. Write down the date of the storm.
A local name you can check up on.
Family-owned in Amarillo since 2000, GAF Master Elite®, BBB A+ accredited since 2013. Look us up before you let anyone on your roof.
Our roof was completely damaged after a hailstorm. Thankfully, Double D Roofing made the process of replacing it incredibly easy. It's nice knowing they're on your side in a time like that.
What to expect, start to finish
Free inspection
We get up on the roof, check the attic if needed, and look at gutters, siding and windows.
Photo report & plan
You see exactly what we saw, with clear options in writing. Repair or replace, we'll tell you straight.
The install
Our crew protects your property, tears off, fixes bad decking and installs a complete GAF system.
Cleanup & walkthrough
Magnetic nail sweep, debris hauled off, and a final walkthrough with you before we call it done.
Insurance Claim Help FAQ
Will you pay my deductible?
Do you negotiate with my insurance company for me?
What is depreciation, and will I get it back?
Serving Amarillo, Canyon, Lubbock, Plainview and the Texas Panhandle from our office at 2701 Beacon Rd, Amarillo.
Book a free inspection
Step 1 of 3Often paired with insurance claim help
Roof Replacement
Full tear-off and a new GAF roof system, installed by a Master Elite® crew.
Learn moreRoof Repair
Leaks, missing shingles, flashing and wind damage, fixed so it stays fixed.
Learn moreHail & Storm Damage
Hail and wind damage inspections, emergency tarping and full storm restoration.
Learn moreWhen your roof is in trouble, call us on the double.
Free inspection, a photo report of what we find, and straight answers. No pressure.